/* Inbox omnichannel (mockup "Inbox omnichannel", 28-set): testata standard,
 * KPI, filtri rapidi per canale e tre colonne — elenco · conversazione ·
 * ospite. Token da joorna-standard.css (--jo-ui-*), pill da .jo-qf. */

.jo-ibx {
    display: flex;
    flex: none;
    flex-direction: column;
    gap: 12px;
}

.jo-ibx-head {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px 20px;
}

/* Titolo e descrizione con le stesse misure della testata standard
   (.fi-header): stessa altezza, stesso corpo, stessa riga di partenza. */
.jo-ibx-title h1 {
    margin: 0;
    font-size: 26px;
    line-height: 32px;
    font-weight: 700;
    letter-spacing: -0.015em;
    color: var(--jo-ui-ink);
}

.jo-ibx-title p {
    margin: 4px 0 0;
    font-size: 13.5px;
    line-height: 1.5;
    color: var(--jo-ui-muted);
}

.jo-ibx-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
}

.jo-ibx-kpis .jo-kpi {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    padding: 10px 12px;
}

.jo-ibx-kpis .jo-kpi-val {
    margin: 0;
    font-size: 1.15rem;
}

/* Icone dei canali nelle pill. */
.jo-ch-ic {
    display: inline-flex;
    width: 15px;
    height: 15px;
}

.jo-ch-ic svg {
    width: 15px;
    height: 15px;
}

/* Ogni canale col colore del suo marchio, anche quando è selezionato
   (Instagram ha il suo gradiente nell'SVG, x-wa.channel-icon). */
.jo-ch-ic.is-whatsapp { color: var(--ds-brand-whatsapp, #25D366); }
.jo-ch-ic.is-messenger { color: var(--ds-brand-messenger, #0084FF); }
.jo-ch-ic.is-email { color: var(--ds-brand-email, #0284C7); }
.jo-ch-ic.is-chatbot { color: var(--ds-accent, #7C5CCB); }

/* ── Tre colonne ─────────────────────────────────────────── */

.jo-inbox-root {
    flex: 1 1 auto;
    min-height: 24rem;
    grid-template-columns: var(--jo-split-a, 20rem) minmax(0, 1fr) var(--jo-split-c, 20rem);
    grid-template-rows: minmax(0, 1fr);
    border: 1px solid var(--jo-ui-line);
    border-radius: var(--jo-ui-radius);
    background: var(--jo-ui-surface);
    box-shadow: 0 1px 2px rgba(22, 22, 42, 0.05);
}

.jo-ibx-status {
    padding: 10px 12px;
    border-bottom: 1px solid var(--jo-ui-line-2);
}

.jo-ibx-status:has(.jo-ibx-mine) {
    display: flex;
    gap: 8px;
    align-items: center;
}

.jo-ibx-status select {
    flex: 1 1 auto;
    min-width: 0;
    width: 100%;
    height: 32px;
    padding: 0 30px 0 10px;
    border: 1px solid var(--jo-ui-line);
    border-radius: 10px;
    background-color: var(--jo-ui-surface);
    font-size: 12.5px;
    color: var(--jo-ui-ink);
}

.jo-ibx-aside {
    display: flex;
    flex-direction: column;
    min-height: 0;
    overflow-y: auto;
    border-left: 1px solid var(--jo-ui-line-2);
    background: var(--jo-ui-surface);
    color: var(--jo-ui-ink);
}

.jo-ibx-ctx {
    padding: 14px 16px;
    border-bottom: 1px solid var(--jo-ui-line-2);
}

.jo-ibx-ctx h3 {
    margin: 0 0 10px;
    font-size: 11.5px;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    color: var(--jo-ui-muted);
}

.jo-ibx-ctx p,
.jo-ibx-note {
    margin: 0 0 10px;
    font-size: 12.5px;
    line-height: 1.5;
    color: var(--jo-ui-muted);
}

.jo-ibx-ctx--empty p {
    margin: 0;
}

.jo-ibx-who {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}

.jo-ibx-who b {
    display: block;
    overflow: hidden;
    font-size: 13.5px;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.jo-ibx-who span:not(.jo-ibx-avatar) {
    font-size: 12px;
    color: var(--jo-ui-muted);
}

.jo-ibx-avatar {
    display: inline-flex;
    flex: 0 0 32px;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--jo-ui-accent-soft);
    font-size: 13px;
    font-weight: 700;
    color: var(--jo-ui-accent);
}

.jo-ibx-dl {
    display: grid;
    grid-template-columns: 84px minmax(0, 1fr);
    gap: 7px 10px;
    margin: 12px 0 0;
    font-size: 12.5px;
}

.jo-ibx-dl dt {
    color: var(--jo-ui-muted);
}

.jo-ibx-dl dd {
    margin: 0;
    min-width: 0;
    color: var(--jo-ui-ink);
}

/* L'assistente AI dentro la colonna: la sua testata viola resta, più sobria. */
.jo-ibx-ai {
    background: var(--jo-ui-soft);
}

/* Sotto i 1180px la colonna ospite lascia spazio alla chat (come il mockup). */
@media (max-width: 1180px) {
    .jo-inbox-root {
        grid-template-columns: var(--jo-split-a, 17.5rem) minmax(0, 1fr);
    }

    .jo-split-handle--c {
        display: none;
    }

    .jo-ibx-aside {
        display: none;
    }
}

/* Mobile: una colonna, l'elenco sopra la chat. */
@media (max-width: 767px) {
    .jo-inbox-root {
        grid-template-columns: minmax(0, 1fr);
        grid-template-rows: minmax(18rem, 55%) minmax(22rem, 1fr);
    }

    .jo-inbox-root > aside:first-child {
        border-right: 0 !important;
        border-bottom: 1px solid var(--jo-ui-line-2);
    }

    .jo-ibx-kpis {
        display: none;
    }
}

/* Mobile: la pagina scorre (sul desktop l'inbox è a tutta altezza e scorre
 * solo dentro le colonne). Specificità più alta dello <style> della pagina. */
@media (max-width: 767px) {
    html body .fi-main-ctn {
        height: auto !important;
        overflow: visible !important;
    }

    html body .fi-main,
    html body .fi-main .fi-page,
    html body .jo-tab-content {
        overflow: visible !important;
    }
}

/* Conversazione del chatbot: sola consultazione al posto del composer.
 * Avviso compatto, le azioni per contattare l'ospite sugli altri canali. */
.jo-ob-readonly {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px 12px;
    padding: 10px 14px;
    border-top: 1px solid var(--ds-row-divider, #E6E8ED);
    background: var(--ds-surface-sunken, #EDEFF3);
    color: var(--ds-text-secondary, #3F3F46);
    font-size: 13px;
    line-height: 1.4;
}

.jo-ob-readonly-ic {
    flex: none;
    width: 18px;
    height: 18px;
    color: var(--ds-text-tertiary, #5B5B6B);
}

.jo-ob-readonly-txt {
    display: flex;
    flex: 1 1 260px;
    flex-direction: column;
    min-width: 0;
}

.jo-ob-readonly-txt strong {
    color: var(--ds-text-primary, #18181B);
    font-weight: 600;
}

.jo-ob-readonly-txt span {
    color: var(--ds-text-tertiary, #5B5B6B);
}

.jo-ob-readonly-actions {
    display: flex;
    flex: none;
    gap: 6px;
}

/* Azioni sulla riga del titolo, compatte: il filtro Struttura più stretto. */
.jo-ibx-head .jo-ibx-title {
    flex: 1 1 320px;
    min-width: 0;
}

.jo-ibx-head .jo-ibx-actions {
    flex-wrap: nowrap;
}

.jo-ibx-head .jo-ibx-actions > :first-child:not(.jo-ibx-tool) {
    max-width: 220px;
}

.jo-ibx-tool {
    flex: none;
    margin: 0 !important;
    width: 36px;
    height: 36px;
    border: 1px solid var(--ds-border, #D4D8E0);
    border-radius: var(--ds-radius-control, 8px);
    background: var(--ds-surface, #F6F7F9);
}


/* Colonne ridimensionabili (split-panes.js): una maniglia sottile sul bordo
 * fra le colonne, come quella delle colonne delle tabelle (.jo-col-grip):
 * invisibile a riposo, filetto al passaggio, viola mentre si trascina. */
.jo-split {
    position: relative;
}

.jo-split-handle {
    position: absolute;
    top: 0;
    bottom: 0;
    z-index: 5;
    width: 9px;
    cursor: col-resize;
    touch-action: none;
}

.jo-split-handle--a {
    left: calc(var(--jo-split-a, 20rem) - 5px);
}

.jo-conv-inbox .jo-split-handle--a {
    left: calc(var(--jo-split-a, 22rem) - 5px);
}

.jo-split-handle--c {
    right: calc(var(--jo-split-c, 20rem) - 4px);
}

@media (max-width: 1180px) {
    .jo-inbox-root:not(.jo-conv-inbox) .jo-split-handle--a {
        left: calc(var(--jo-split-a, 17.5rem) - 5px);
    }
}

.jo-split-handle::after {
    content: "";
    position: absolute;
    top: 0;
    bottom: 0;
    left: 3px;
    width: 3px;
    border-radius: 2px;
    background: transparent;
    transition: background-color .12s;
}

.jo-split-handle:hover::after {
    background: var(--ds-field-border, #C5CBD5);
}

.jo-split-handle.is-active::after,
.jo-split-handle:focus-visible::after {
    background: var(--ds-accent, #7C5CCB);
}

.jo-split-handle:focus-visible {
    outline: none;
}

.jo-splitting,
.jo-splitting * {
    cursor: col-resize !important;
    user-select: none !important;
}

@media (max-width: 767px) {
    .jo-split-handle {
        display: none;
    }
}


/* Colonna ospite comprimibile: pulsante in alto a destra; compressa resta
 * una striscia di 44px con il pulsante per riaprirla e la scritta Ospite. */
.jo-ibx-aside {
    position: relative;
}

.jo-ibx-collapse {
    position: absolute;
    top: 9px;
    right: 8px;
    z-index: 2;
    display: grid;
    place-items: center;
    width: 28px;
    height: 28px;
    padding: 0;
    border: 1px solid transparent;
    border-radius: var(--ds-radius-control, 8px);
    background: transparent;
    color: var(--ds-text-tertiary, #5B5B6B);
    cursor: pointer;
    transition: background-color .12s, color .12s, border-color .12s;
}

.jo-ibx-collapse svg {
    width: 16px;
    height: 16px;
}

.jo-ibx-collapse:hover {
    border-color: var(--ds-border, #D4D8E0);
    background: var(--ds-surface-sunken, #EDEFF3);
    color: var(--ds-text-primary, #18181B);
}

.jo-ibx-collapse:focus-visible {
    outline: none;
    box-shadow: var(--ds-focus-ring);
}

.jo-ibx-rail-label {
    display: none;
}

.jo-ibx-aside.is-collapsed {
    overflow: hidden;
    cursor: pointer;
}

.jo-ibx-aside.is-collapsed > :not(.jo-ibx-collapse):not(.jo-ibx-rail-label) {
    display: none !important;
}

.jo-ibx-aside.is-collapsed .jo-ibx-collapse {
    right: 7px;
}

.jo-ibx-aside.is-collapsed .jo-ibx-rail-label {
    display: block;
    margin: 48px auto 0;
    color: var(--ds-text-tertiary, #5B5B6B);
    font-size: 11.5px;
    font-weight: 700;
    letter-spacing: .05em;
    text-transform: uppercase;
    writing-mode: vertical-rl;
}


/* Testata della chat: il nome tiene sempre il suo spazio; con la colonna
 * stretta (colonne ridimensionabili) finestra, "Rispondi tu", AI ed Elimina
 * vanno a capo a destra invece di finire sopra il nome. */
.jo-ibx-chat-head {
    flex-wrap: wrap;
    gap: 8px 12px;
}

.jo-ibx-chat-who {
    flex: 1 1 180px;
    min-width: 160px;
}

.jo-ibx-chat-tools {
    flex: 0 1 auto;
    flex-wrap: wrap;
    justify-content: flex-end;
    min-width: 0;
    margin-left: auto;
}


/* Filtri per canale nella colonna dell'elenco: una riga ordinata di
 * tessere uguali (icona + numero, "Tutti" per primo), attiva lilla tenue. */
.jo-ibx-ch-wrap {
    padding: 8px 12px;
    border-bottom: 1px solid var(--jo-ui-line-2);
}

.jo-ibx-ch {
    display: flex;
    flex-wrap: wrap;
    gap: 3px;
}

.jo-ibx-ch-item {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 1 1 0;
    gap: 3px;
    min-width: fit-content;
    height: 30px;
    padding: 0 5px;
    border: 1px solid var(--ds-border, #D4D8E0);
    border-radius: var(--ds-radius-control, 8px);
    background: var(--ds-surface, #F6F7F9);
    color: var(--ds-text-secondary, #3F3F46);
    font-size: 12px;
    font-weight: 500;
    font-variant-numeric: tabular-nums;
    cursor: pointer;
    transition: background-color .12s, border-color .12s, color .12s;
}

.jo-ibx-ch-item.is-all {
    flex-grow: 1.4;
}

.jo-ibx-ch-item:hover {
    border-color: var(--ds-field-border, #C5CBD5);
    background: var(--ds-surface-sunken, #EDEFF3);
}

.jo-ibx-ch-item.is-active {
    border-color: var(--ds-step-current-bd, #DCD1F4);
    background: var(--ds-accent-soft, #F3EEFC);
    color: var(--ds-accent-fg, #5F45A8);
}

.jo-ibx-ch-item:focus-visible {
    outline: none;
    box-shadow: var(--ds-focus-ring);
}

.jo-ibx-ch-item .jo-ch-ic {
    width: 15px;
    height: 15px;
}

.jo-ibx-ch-n {
    color: var(--ds-text-tertiary, #5B5B6B);
    font-size: 11.5px;
}

.jo-ibx-ch-item.is-active .jo-ibx-ch-n {
    color: inherit;
}

/* Fuori dalla colonna (Email da configurare): la riga non si allarga. */
.jo-ibx > .jo-ibx-ch {
    max-width: 420px;
}

/* ── Inbox, un solo disegno per tutti i canali (owner 7-ott-2026) ──
   Fondo della chat unico e neutro; il canale si riconosce dalle bolle
   (WhatsApp verde tenue, sito lilla tenue, email neutro) e dall'icona. */
.jo-ibx-thread {
  --jo-wa-chat-background: var(--ds-surface-2, #F3F4F8);
  --jo-wa-bubble-inbound: var(--ds-surface, #FCFCFD);
}
.jo-ibx-thread.jo-thread-email {
  --jo-wa-bubble-outbound: var(--ds-surface, #FCFCFD);
}
.jo-ibx-thread .jo-wa-chat-bg,
.jo-ibx-thread #chat-messages { background-image: none; }
.jo-ibx-head-meta .jo-cell-status { font-size: 12px; color: var(--ds-text-secondary, #3F3F46); }
.jo-ibx-who .fi-badge span { font-size: 11.5px; color: inherit; }
.jo-ibx-chat-tools .jo-icon-btn.is-on { background: var(--ds-accent-soft); color: var(--ds-accent-fg, #5F45A8); }
.jo-ibx-ctx .jo-ibx-who { align-items: flex-start; }
.jo-conv-ch { display: inline-flex; align-items: center; line-height: 0; }
.jo-conv-ch .jo-ch-ic svg { width: 14px; height: 14px; }

/* In carico a (owner 7-ott-2026): "Le mie" accanto allo stato, iniziali discrete. */
.jo-ibx-mine {
    flex: none;
    height: 32px;
    padding: 0 12px;
    border: 1px solid var(--jo-ui-line);
    border-radius: 10px;
    background: var(--ds-surface, #fcfcfd);
    font-size: 12.5px;
    font-weight: 500;
    color: var(--ds-text-secondary, #3f3f46);
    cursor: pointer;
    white-space: nowrap;
}

.jo-ibx-mine.is-on {
    border-color: var(--jo-primary-300, #c9b8ee);
    background: var(--ds-accent-soft, #f3eefc);
    color: var(--jo-primary-700, #5e3fb0);
}

.jo-conv-assignee {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 20px;
    height: 20px;
    border-radius: 999px;
    background: var(--ds-surface-2, #f3f4f8);
    border: 1px solid var(--ds-border, #dfe2ea);
    font-size: 9.5px;
    font-weight: 600;
    letter-spacing: 0.02em;
    color: var(--ds-text-tertiary, #5b5b6b);
}

.jo-conv-assignee.is-head {
    width: 24px;
    height: 24px;
    font-size: 10.5px;
    background: var(--ds-accent-soft, #f3eefc);
    border-color: transparent;
    color: var(--jo-primary-700, #5e3fb0);
}